Privacy Policy
A1 Precision Heating and Cooling
Effective Date: January 1, 2026
Important Notice Regarding Text Messaging Data
A1 Precision Heating and Cooling ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.
All text messaging originator opt-in data and consent records are kept confidential except where service providers are necessary to deliver communications the customer has requested.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Physical address when provided
- Payment information when you make a purchase or request services
- Opt-in records and timestamps for communication channels such as SMS and email
Non-Personal Information
- IP address
- Browser type
- Device information
- Website usage patterns
- Analytics information
- Cookies and similar technologies
Customer Communication
- Records of inquiries
- Service requests
- Appointment details
- Scheduling preferences
- Service history
- Customer feedback
2. How We Use Your Information
We may use collected information for:
- Providing and improving our services
- Processing transactions and payments
- Communicating with you regarding inquiries, appointments, scheduling, service requests, and authorized promotions
- Improving website functionality and user experience
- Security and fraud prevention
- Maintaining records of communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into SMS messaging from A1 Precision Heating and Cooling, you agree to receive text messages related to our services, including:
- Appointment confirmations
- Appointment reminders
- Scheduling updates
- Service-request updates
- Customer support
- Important service communications
- Other messages you have specifically consented to receive
Opt-In & Consent
- You will only receive SMS messages after explicitly opting in.
- We may maintain timestamped records of SMS consent.
- SMS consent is collected separately from general website use.
- Consent to receive SMS messages is not a condition of purchasing services unless otherwise permitted by law.
Opt-Out Instructions
You may cancel SMS communications at any time by replying STOP.
After sending STOP, you will receive a confirmation that you have been unsubscribed.
No additional SMS messages will be sent unless you opt in again.
Help & Support
Reply HELP for assistance.
You may also contact:
Message Frequency
Message frequency varies based on your interaction with A1 Precision Heating and Cooling, including service requests, appointments, scheduling, and customer support.
Message & Data Rates
Message and data rates may apply depending on your wireless carrier and mobile plan.
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Supported Carriers
The SMS program may operate with major U.S. wireless carriers, including:
- AT&T
- T-Mobile
- Verizon
- Participating regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with service providers or subcontractors may occur only when necessary to support requested services, such as customer communications or SMS delivery.
All other use-case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties for marketing or promotional purposes.
4. Information Sharing & Disclosure
A1 Precision Heating and Cooling does not sell, rent, or trade personal information.
We may share information with:
Service Providers
- Third-party vendors that assist in business operations
- Payment processors
- Scheduling providers
- CRM providers
- SMS aggregators
- Communication providers necessary to deliver messages customers have consented to receive
Service providers should receive only the information reasonably necessary to perform their services.
Legal Compliance
Information may be disclosed:
- When required by applicable law
- In response to valid legal process
- To protect our rights
- In response to lawful court or law-enforcement requests
Business Transfers
Information may be transferred as part of:
- Merger
- Acquisition
- Restructuring
- Sale of business assets
5. Data Security
A1 Precision Heating and Cooling takes reasonable measures to protect personal information.
These measures may include:
- Encryption where appropriate
- Secure access controls
- Authentication mechanisms
- Security updates
- Data-protection procedures
- Reasonable backup practices
However, no method of transmission over the Internet or electronic storage is completely secure.
We cannot guarantee absolute security.
6. Cookies & Tracking Technologies
The website may use cookies and similar technologies to:
- Analyze website traffic
- Understand website usage
- Remember user preferences
- Improve website functionality
- Improve user experience
- Measure website effectiveness
Users may control cookies through their browser settings.
Disabling cookies may affect certain website functionality.
7. Your Rights & Choices
Depending on applicable law, users may have the right to:
- Request access to personal information
- Request updates or corrections
- Request deletion where applicable
- Opt out of marketing email communications
- Opt out of SMS messages by replying STOP
- Withdraw consent for future communications
- Request information regarding how personal information is processed
To submit a privacy-related request, contact:
8. Third-Party Links
The website may contain links to third-party websites or services.
A1 Precision Heating and Cooling is not responsible for the privacy practices, policies, or content of those third-party websites.
Users should review third-party privacy policies independently.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The latest version will be made available on the website with its current effective date.
Significant changes may also be communicated through other reasonable methods when appropriate.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact: